What we resolve
Six IRS situations. One specialist.
Tax debt you can't pay.
You owe more than you have. Collection notices are piling up. The IRS has more tools than you realize — and so does Genese. There are resolution pathways designed for exactly this.
Returns you haven't filed.
Unfiled returns create cascading problems: substitute returns filed by the IRS at the worst possible numbers, automatic penalties, and mounting interest. Filing correctly — even late — is almost always the first step.
A notice you haven't opened.
Every unopened IRS notice is a ticking clock. Deadlines pass silently, rights expire, and options narrow. The sooner you act, the more paths remain open.
An audit you weren't expecting.
Correspondence audits, office audits, field audits — each requires a different strategy. Genese handles IRS audit representation from initial response through Appeals if needed.
A lien, levy, or garnishment.
The IRS has filed a lien on your property, levied your bank account, or is garnishing your paycheck. These are serious — but they can often be released or restructured with the right representation.
Penalties that doubled the bill.
Failure-to-file and failure-to-pay penalties compound rapidly. First-time penalty abatement and reasonable cause arguments can eliminate substantial portions of what you owe.
Resolution services
Six resolution paths. The right one for your situation.
Offer in Compromise
Settle your tax debt for less than the full amount owed.
An OIC is the IRS's formal program to settle qualified taxpayers' debt for less than the total balance due. Qualification is strict — the IRS will scrutinize your ability to pay, income, expenses, and asset equity. Genese prepares every OIC to survive that scrutiny.
Best fit when
- — Debt significantly exceeds realistic repayment ability
- — Asset equity is limited relative to the balance owed
- — Collection statute has meaningful time remaining
Penalty Abatement & Appeals
Reduce or eliminate penalties through legitimate IRS procedures.
Penalties can represent 25–47.5% of your total IRS balance. First-Time Abatement (FTA) is available to taxpayers with clean compliance history. Reasonable cause arguments can eliminate penalties when life circumstances — illness, natural disaster, professional advice — caused the failure.
Best fit when
- — First tax issue after years of clean compliance
- — Documented reasonable cause (health, disaster, reliance on advisor)
- — Penalty balance exceeds $5,000
IRS Audit Representation
Authorized representation through every stage of examination.
Genese holds an Enrolled Agent designation in addition to her CPA license, granting unlimited practice rights before the IRS. She handles correspondence, office, and field audits — and pursues Appeals when the examiner's position is wrong.
Best fit when
- — Correspondence, office, or field audit notice received
- — IRS is questioning deductions, income, or business expenses
- — Prior representation produced a poor result
Installment Agreements
Structured monthly payment plans that stop collection action.
When full payment isn't possible but an OIC isn't the right fit, a properly structured installment agreement stops levies, releases liens (in some cases), and creates a clear resolution path. Genese negotiates terms that are genuinely sustainable — not the maximum the IRS will take.
Best fit when
- — Owe more than you can pay today but have steady income
- — Need to stop active collection action quickly
- — OIC unlikely to be accepted given asset equity
Currently Not Collectible
Temporarily suspend IRS collection when you have no ability to pay.
CNC status formally recognizes that the IRS cannot collect from you right now without creating economic hardship. Collection activity pauses. The statute of limitations continues running. It's not a forgiveness program — but it creates breathing room.
Best fit when
- — Income barely covers necessary living expenses
- — No significant assets available to IRS collection
- — Medical hardship, job loss, or similar circumstances
Unfiled Returns Catch-Up
Come current with the IRS — on your terms, not theirs.
IRS Substitute for Return filings almost always overstate your liability, denying legitimate deductions and credits. Filing correctly — even years late — replaces those substitute returns with accurate ones, often reducing the balance dramatically before any resolution strategy begins.
Best fit when
- — Multiple years of unfiled federal or state returns
- — IRS has filed SFRs creating inflated balances
- — Voluntary disclosure before IRS contact is made
- — Certified Public Accountant (CPA)
- — Enrolled Agent (EA) — Unlimited IRS Practice Rights
- — IRS Authorized e-file Provider
- — American Institute of CPAs (AICPA)
- — Maryland Association of CPAs (MACPA)
- — National Society of Accountants (NSA)
Your resolution partner
Genese Rogers, CPA
Founder, McFadden Tax Resolution. Licensed in all 50 states before the IRS.
Genese started McFadden Tax Resolution after spending a decade watching clients get passed from one resolution firm to another — each charging retainers, each assigning the work to someone who had never met the client. She built this practice on a different premise: every case gets her, from the first call to the final resolution letter.
As both a CPA and an Enrolled Agent, Genese holds the highest credentials available for tax representation. She has negotiated Offers in Compromise, penalty abatements, installment agreements, and audit reconsiderations across every major IRS resolution program — for individuals, business owners, and estates.
"I don't take cases I can't win or meaningfully improve. If the IRS's position is correct, I'll tell you that in our first call. If there's a path, we'll build the strategy together."
GENESE ROGERS, CPAShe accepts a limited number of resolution engagements each year to ensure every client gets the attention their case demands. If she can't take your case, she'll connect you with someone who can — at no charge for the referral.
Book a Resolution Call with Genese →How we work
Stabilize. Diagnose. Resolve. Protect.
Stabilize
Days 1–7
- Confidential intake call with Genese
- IRS transcript pull — every notice, balance, and filing status
- Power of Attorney filed (Form 2848)
- All IRS contact redirected to Genese
- Collection hold requested where appropriate
Diagnose
Week 2
- Full compliance history review
- Financial analysis — income, assets, expenses
- Statute of limitations assessment
- All resolution pathways identified and ranked
- Written strategy memo delivered to client
Resolve
Weeks 3–24
- Selected resolution strategy executed
- All IRS correspondence handled by Genese
- Offer, agreement, or abatement submission
- Negotiation through IRS Appeals if needed
- Written confirmation of resolution received
Protect
Ongoing
- Compliance monitoring — no repeat situations
- Annual tax planning to prevent future debt
- IRS notice review (as they arrive)
- Lien/levy release follow-through
- Integration with McFadden Accounting if desired
Common questions
